Terms of Service

Fast Daddy Web Hosting Terms of Service

Modifications

Fast Daddy Web Hosting reserves the right to add, delete or modify any provision of this policy at any time without notice. Notification of modifications will be emailed to the address we have on file in billing and posted to our website. You agree to be bound by any changes Fast Daddy Web Hosting may reasonably make to this agreement when such changes are made. If you have purchased services or software from Fast Daddy Web Hosting, the term of this agreement shall continue in full force and effect as long as you take advantage of and use the software or services that we provide.

Satisfaction Guarantee

All hosting accounts have a full 30 day money back guarantee, upon cancellation within 30 days of ordering service, if the account holder is not satisfied for any reason. The amount refunded will be the dollar amount paid to Fast Daddy Web Hosting, by the account holder, and to the bank account, credit or debit card or Paypal account the payment was originally paid from. Domain registration fees are not refundable. If we register a domain name, on your behalf, as part of a free registration promotion, cancellation or termination of your hosting account will void the promotion offer and you will be charged the full retail price per registration years remaining on your domain name registration. If we obtain a SSL Certificate for your site as part of a free registration promotion, cancellation or termination of your hosting account will void the promotion offer and you will be charged the full retail price per registration years remaining on your SSL certificate.

Cancellation of Account

You may cancel your hosting account at anytime and request a pro-rated refund. Refunds for hosting accounts cancelled after the first 30 days will be granted on the unused portion of the account. Partial months used will not be refunded. Any bandwidth overage will be deducted before refund is granted. In other words, Fast Daddy Web Hosting, will refund you ONLY for the full months that you have not used and that you have prepaid for. To cancel your hosting account, and request a refund, you must submit a request via our online HelpDesk.

Payment

Payment for hosting accounts must be made in full before the hosting account will be setup. Services are invoiced approximately 15 days before your billing cycle ends, with several reminders sent until the account due date. Overdue invoices may be charged a 10% per month late fee. Hosting accounts are suspended when they go (7) seven days past due and terminated at (45) fourty-five days past due.

If, at any time, a chargeback is issued through your bank or Paypal (including Paypal disputes) Fast Daddy Web Hosting will immediately suspend all services listed on your billing account, including services not covered under the chargeback or dispute, and start collection efforts where applicable. These same terms apply to overdue invoices.

IMPORTANT: You can choose to pay your invoices with Paypal Subscription service. With a Paypal Subscription, you are telling Paypal to send us a certain amount of money on a certain date – until you tell Paypal to stop paying us. If you accidentally set up two Paypal Subscriptions, then Paypal will pay us twice. We have no way to “take” money from your Paypal account. If you accidentally overpay us via Paypal Subscription, you need to cancel your Paypal Subscriptions from within your Paypal account and contact us immediately. Fast Daddy Web Hosting will only refund (1) one Paypal Subscription overpayment – all others will be credited to your billing account for future payments. If you cancel and still have Paypal Subscription credits left, you will lose those credits.

Overage Charges

Our hosting plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. We will never charge you automatically if your account requires more resources. You must keep your email address updated within your cPanel, so that you may receive an email when your account reaches certain limits determined solely by our system, ie. bandwidth exceedment warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if exceed your limits.

Termination and Suspension

Violation of any of our Terms of Services will be grounds for immediate account termination. Web sites deemed offensive, pornographic or racially degrading, by Fast Daddy Web Hosting, will be removed from our servers without notice. Web sites promoting, making available or otherwise contributing to software piracy, hacking, spamming, denial of service attacks and/or damage to commercial networks or servers will be removed from our servers without notice and illegal acts will be reported and prosecuted. Using your account for IRC/BBN purposes is not allowed on our servers.

Accounts using up enough server resources, to slow or crash a server, will be shut down without prior notice. If an account is shut down, due to server resource issues, we will (upon request) make a reasonable effort to help get the account unsuspended. We will not debug your software programs or spend time tracking down why your account was causing problems. It is your responsibility to look through account logs and evidence that we provide. Third-party installed versions of FormMail are forbidden, due to the security risk they pose. We have FormMail available, globally, for all accounts on our network.

All server activity is logged. Any snooping, hacking, or other inappropriate activity of any type outside of your account, on our servers, will be grounds for termination. In addition, your account is for web and email use only, any other activities, at our sole discretion, will be grounds for termination as well.

Hosting accounts are suspended immediately if an invoice goes (7) seven days past due. All accounts listed in your billing account are subject to suspension if you have any past due invoices for any service. If you need to make payment arrangements, or if your account has been suspended, please contact us immediately.

Domain Name Registration and Renewal

All domain name registrations, transfers and renewals we offer are through eNom.com. We offer domain services through our eNom.com affiliate program only. You agree not to hold Fast Daddy Web Hosting responsible for any domain name registration, renewal, transfer dispute. We have registered domains through eNom.com and believe they will make every effort to register, transfer and/or renew your requested domain name. This is not a guarantee that your requested domain name is available for registration, transfer and/or renewal. Your domain name may go unregistered, untransferred and/or renewed, due to circumstances beyond our control, such as registry, software and other problems or outages, and will not be grounds for compensation of financial loss. You are responsible for monitoring your domain expiration date and making sure you renew it before it expires. An order for domain name registration, transfer and/or renewal, does not guarantee domain name registration, transfer and/or renewal.